The return policy for media goods, such as CDs, DVDs, Blu-rays, and vinyl records,:
Condition of the Item: Media goods can only be returned if are in their original, unopened, and unused condition. This means that the packaging should be intact, and the item should not show signs of wear or damage. For non-media goods please contact us within 10 days of purchase.
Time Frame: For a refund or exchange Media goods must be returned within 10 days from the date of purchase.
Proof of Purchase: Customers are required to provide proof of purchase when returning media goods. This can include a receipt, order confirmation email, or packing slip.
Reason for Return: Please state the reason for the return, especially if the item is being returned due to a defect or damage.
Refund or Exchange: Customers may be eligible for a refund of the purchase price, store credit, or an exchange for a different item.
Shipping Costs: Customers are responsible for any return shipping costs unless the item is being returned due to an error on the part of the Ronkamusicgroup, such as receiving the wrong item or a defective product.
If you have any questions or concerns please contact us.
